FAQ
1.How to ensure goods are exactly what i want?
Packing process will be send to you before shipping for confirmation.
2. Can I printing our own logo?Can I make label? What’s the MOQ?
Yes, we provide a lot OEM service for customers, including logo and label. Our minimum order quantity is 10,000.
3. How can we place order?
After we made agreement on the product' surface finish and price, we will make proforma invoice for your confirmation. when we got your advance payment (deposit) we will make PPS samples for your final confirmation.
4. What are the advantages of your products?
①High quality and competitive price.
②Strict quality control during production.
③professional team is responsible for production, assembly, packaging and transportation.
④After-sales service, if there are quality problems, we will provide you with defective quantity replacement.
5.What's your payment term? How can i pay?
30% deposit in advance by T/T, balance 70% paid before ship out the goods. We support L/C, D/A, D/P, T/T, Western Union,MoneyGram payments and so on.
6.How about the shipping and lead time?
For small orders, we will send the goods by International Express like Fedex, DHL, TNT or UPS. Usually it takes 3 work days to arrive. If big quantity we will ship by ocean transportation, it takes one month to arrive. If urgent, you can select shipping by Air, but freight charge will be more expensive.
7. Free sample allowed?Can only buy caps?
We provide the sample, but the expenses needs to be paid by customers. And of course, you can buy the caps separately.
8. Is the size of the product accurate?
The data are all manual measurements, the error is 1-2 mm, if you have any questions, please contact our customer service.
